Here is a detailed step-by-step procedure from reservation to online tutoring for both the student and tutor, including necessary validations, communication methods, and how to reach out to ChatVoss for any questions:
1. Reservation by the Student
Accessing the Platform:
The student visits the VosServices website: https://www.VosServices.site.
Clicks on "Find a Tutor," selects the subject, educational level, and online modality.
Tutor and Schedule Selection:
Browses through the available tutors and selects one that matches their needs.
Chooses a time slot from the tutor's available schedule.
For urgent needs, the student can use the "CHECK NEXT AVAILABILITY" option.
Filling in Details:
Completes the required fields such as name, educational level, specific topic, and contact information (email and WhatsApp).
Applies any promotional code if available.
Payment:
Makes the payment through one of the available methods (Zelle, credit/debit card, or bank transfer).
Ensures to include the order number and student name in the payment message.
Reservation Confirmation:
Receives an automatic email confirmation summarizing the payment and session details.
Validates all information to ensure it matches the student's request and saves the summary for reference.
2. Validations and Communication Between Student and Tutor
Payment Validation by the Tutor:
Method: The tutor must contact the VosServices administrator via email or WhatsApp to confirm that the payment has been received before proceeding.
Note: Without payment confirmation, the tutor is not authorized to conduct the session.
Preparation of the Tutoring Session:
Tutor: Creates a meeting link using platforms such as Zoom, Google Meet, or Microsoft Teams.
Communication Method: Sends the meeting link to the student via email or WhatsApp, including the session's date, time, and topic.
Clarifying Session Details:
Tutor and Student: May communicate to finalize specifics, such as focus areas or any required materials.
Communication Method: Quick interactions via WhatsApp; formal communications via email.
3. Conducting the Online Tutoring Session
Session Start:
Both the student and tutor connect promptly at the scheduled time using the provided meeting link.
The tutor confirms the student's goals and desired outcomes at the beginning of the session.
Session Execution:
Uses tools such as interactive exercises, shared presentations, or virtual whiteboards.
Maintains clear communication, addressing questions and providing ongoing feedback.
Session Wrap-Up:
The tutor summarizes the material covered and provides recommendations for continued learning.
4. Post-Tutoring Follow-Up
Feedback Survey:
Method: The student receives an email with a link to complete a survey evaluating the tutor and the session.
Tutor: May receive feedback from VosServices administrators to enhance future sessions.
Rebooking (if applicable):
The student can schedule additional sessions directly via the platform.
Communication Channels
Email: For formal confirmations, sharing the meeting link, and administrative queries.
WhatsApp: For real-time coordination and quick updates.
Virtual Platforms: For conducting the actual tutoring session (Zoom, Google Meet, Microsoft Teams).
Required Validations
Before the Session:
Student: Confirms that the schedule, subject, and tutor details match the reservation summary email.
Tutor: Validates the payment status with the administrator before sending the meeting link.
Administrator: Confirms the payment and authorizes the tutor to proceed.
During the Session:
Tutor: Verifies the student's objectives and adapts the session to meet them.
Student: Ensures the session content aligns with their expectations.
After the Session:
Student: Completes the feedback survey to help improve future services.
Tutor: Reviews feedback to refine their approach.
Need Help?
If you have any questions about this procedure, you can contact ChatVoss directly for guidance. Use the following link to reach ChatVoss:https://chatgpt.com/g/g-TAhlRy7h2-chatvoss
ChatVoss is always available to provide assistance and clarify any doubts. 😊